There was a small issue with my first order, but I contacted support and they sent me a new one immediately , their service was fast and friendly. Thankss There was a small issue with my first order, but I contacted support and they sent me a new one... There was a small issue with my first order, but I contacted support and they sent me a new one immediately , their service was fast and friendly. Thankss View More

I was nervous it might be complicated, but it couldn’t be simpler. I wrap it around my neck while watching TV; the controls are intuitive and it warms up just enough. It’s become part of my nightly wind-down routine and my shoulders have been much less tense I was nervous it might be complicated, but it couldn’t be simpler. I wrap it around my neck while watching... I was nervous it might be complicated, but it couldn’t be simpler. I wrap it around my neck while watching TV; the controls are intuitive and it warms up just enough. It’s become part of my nightly wind-down routine and my shoulders have been much less tense View More

I was worried it might be bulky or hard to operate, but it’s super lightweight and intuitive. Just position it around your neck, choose the heat and intensity, and relax. I even take it to the office for midday relief I was worried it might be bulky or hard to operate, but it’s super lightweight and intuitive. Just position it... I was worried it might be bulky or hard to operate, but it’s super lightweight and intuitive. Just position it around your neck, choose the heat and intensity, and relax. I even take it to the office for midday relief View More

I had a question about the return policy and customer service replied right away. Knowing I could return it if it didn’t suit me convinced me to buy it, but it won’t be necessary because I’m delighted! I had a question about the return policy and customer service replied right away. Knowing I could return it if... I had a question about the return policy and customer service replied right away. Knowing I could return it if it didn’t suit me convinced me to buy it, but it won’t be necessary because I’m delighted! View More

I was concerned about shipping and warranty, but I received the product in just six days and it was well protected. It comes with a one‑year warranty, which gave me peace of mind when buying I was concerned about shipping and warranty, but I received the product in just six days and it was well... I was concerned about shipping and warranty, but I received the product in just six days and it was well protected. It comes with a one‑year warranty, which gave me peace of mind when buying View More

It’s very easy to use: just adjust the strap and choose the intensity. I thought it would be heavy or uncomfortable, but it’s lightweight and I can easily take it to work It’s very easy to use: just adjust the strap and choose the intensity. I thought it would be heavy or... It’s very easy to use: just adjust the strap and choose the intensity. I thought it would be heavy or uncomfortable, but it’s lightweight and I can easily take it to work View More

I was worried about the quality and battery life, but the massager exceeded my expectations. I use it twice a day and one charge lasts several days. Plus, the adjustable heat really eases my knots I was worried about the quality and battery life, but the massager exceeded my expectations. I use it twice a... I was worried about the quality and battery life, but the massager exceeded my expectations. I use it twice a day and one charge lasts several days. Plus, the adjustable heat really eases my knots View More

I was skeptical about how long the massager would last on a single charge, but I’m amazed. I use it every day, and it holds its charge for several sessions. The materials feel premium, and it has held up very well so far I was skeptical about how long the massager would last on a single charge, but I’m amazed. I use it... I was skeptical about how long the massager would last on a single charge, but I’m amazed. I use it every day, and it holds its charge for several sessions. The materials feel premium, and it has held up very well so far View More

I was pleasantly surprised; my neck pain has been gone for weeks. I truly recommend it I was pleasantly surprised; my neck pain has been gone for weeks. I truly recommend it I was pleasantly surprised; my neck pain has been gone for weeks. I truly recommend it View More

I use the massager every night before bed and sleep better than ever. Definitely worth buying I use the massager every night before bed and sleep better than ever. Definitely worth buying I use the massager every night before bed and sleep better than ever. Definitely worth buying View More